Η ιστοσελίδα “https://beautyspot.gr περιλαμβάνει την διαδικτυακή παρουσία του ηλεκτρονικού καταστήματος (e-shop) της εταιρείας μας με την επωνυμία «ΑΚΡΙΒΟΥ ΒΑΣ. ΑΡΕΤΗ» και με διακριτικό τίτλο «Beauty Spot» (που θα καλείται εφεξής εν συντομία «η Εταιρεία») η οποία εδρεύει στη Λάρισα, επί της οδού Δήμητρας αριθμ. 38 όπως νόμιμα εκπροσωπείται, με Α.Φ.Μ. 052875902, τηλ. 2410254711, e-mail [email protected]
Τόσο η Εταιρεία μας όσο και οι χρήστες της ιστοσελίδας μας δηλώνουν ότι δεσμεύονται από τους παρόντες όρους χρήσης και συμμορφώνονται πλήρως με το περιεχόμενό τους. Εάν κάποιος χρήστης που εισέρχεται στην ιστοσελίδα μας έχει οποιοδήποτε ερώτημα αναφορικά με τους παρόντες όρους χρήσης ή χρειάζεται κάποια περαιτέρω διευκρίνιση ή πληροφορία για τα προϊόντα του ηλεκτρονικού καταστήματος, μπορεί να απευθύνεται στην Εταιρεία μας και να επικοινωνεί με το τμήμα εξυπηρέτησης πελατών στο τηλ. 2410254711 ή μέσω ηλεκτρονικού ταχυδρομείου στη διεύθυνση [email protected]
In case you inadvertently of our Company, has been registered in a certain product in our online store any incorrect information, including but not limited to price, features, etc.k., the Company declares that he will take care immediately for correction of error and inform users. The Company states that it will make every possible effort to avoid clerical errors in the registration of products in our online store.
INFORMATION REQUIREMENTS OF CONSUMERS
Our Company is the distance seller (vendor) to the consumer (user of the e-store) in accordance with the applicable provisions of law.
Our Company provides the users visiting our online store the following information, BEFORE you commit to a distance contract with clear and comprehensible manner:
(a) the main features of the products of our online store, which are available by category and by product. The user who visits the online store can be informed about them by following the search guide provided in our web site and by clicking on the name of the respective product. Specifically, in each and every product featured on our site there is a photo of, described the main features, the total price of this, including the F.E.A. and each other of any fee, and shipping charges. Our Company reserves the right to alter unilaterally the prices of the products of, modifying on the website of the values for each product.
(b) the identity of our Company (trade name, trade name, etc.),
(c) the geographical address at which the Company is resident, phone number and e-mail address that has, so that it can communicate with the user of the e-shop quickly and efficiently,
(d) the total price of the product, including the F.E.A. and any other any fee, as well as all the additional charges, shipping, delivery or mail and any other expenditure, or where these charges cannot reasonably be calculated in advance, the fact that you may require such additional charges. The consumer is not obligated to pay charges or any other costs, for which the Company has not complied with the obligation to provide information for those additional charges or other costs.
e) the arrangements for payment, delivery, performance, the time limit within which the company undertakes to deliver the products,
(f) the existence and terms of the deposit of the money to be paid or provided by the consumer, at the request of our Company.
The above information shall form an integral part of the distance sales contract, and is not altered unless explicit agreement of the contracting parties.
For any complaint or protest of the users (consumers), our Company has posted contact information where they can be addressed to the users of our e-shop to solve problems.
(a) "Consumer": any natural person who is acting for purposes which are outside his trade, business, craft or profession.
(b) "Supplier" means any natural person or any legal person, whether governed by private or public law, who is acting, who is acting, including through any other person acting on his behalf or on his behalf, for purposes relating to his trade, business, craft or professional activities.
(c) 'sales Contract' means any contract under which the supplier transfers or undertakes to transfer the ownership of goods to the consumer, and the consumer shall pay or undertake to pay the price thereof, including any contract having as its object both goods and services.
(d) 'distance contract' means any contract which is concluded between a supplier and a consumer under an organized system of distance sales or service-provision scheme without the simultaneous physical presence of the supplier and consumer, with the exclusive use of one or more means of distance communication, such as email, phone, fax, or the internet, up to the moment of conclusion of the contract.
Otherwise, the definitions contained in article 3 of law. 2251/1994, as applies to contracts of sale referred to in our e-shop products established between our Company and our customers.
PROCEDURE FOR ORDER – DRAFTING OF THE CONTRACT FROM THE SALE DISTANCE:
The placement of an order via the webshop which is available on our website, is a distance selling agreement, in accordance with the definition given above and the applicable law. May enter into a valid contract of sale remotely, a user has visited the website as it has legal capacity in accordance with the relevant articles of the Greek Civil Code. Orders which are carried out by δικαιοπρακτικώς incapacitated persons, shall be null and void and not binding on the Company, without prejudice to the Company to ask for any loss suffered by the nullity of the person with whom συναλλάχθηκε.
The process of submitting an order through our online shop includes the following steps:
Α) Η υποβολή παραγγελίας απαιτεί την ενεργοποίηση ενός εικονιδίου επιλογής με τον τίτλο «Προσθήκη στο καλάθι» κάτω από το κάθε προϊόν του ηλεκτρονικού μας καταστήματος.
(B) Completion of a specific online order form with all necessary information of the user, which must be valid (name, postal address, contact phone numbers, e-mail address).
With the start of the procedure for the submission of order is listed clearly and legibly on our website whether any delivery restrictions apply and which means of payment are accepted.
Acceptable means of payment shall be considered:
(i) credit cards: The credit card made with the completion of the order and the sending of the confirmation to the consumer, as referred to below. The Company has taken all necessary measures for the security of transactions through a credit card and all credit and debit card holders are subject to validity checks.
ii) Με τραπεζική κατάθεση, στις συνεργαζόμενες τράπεζες που αναφέρονται στην ολοκλήρωση της παραγγελίας.
iii) Με πληρωμή απευθείας στο κατάστημα, εφόσον ο πελάτης βρίσκεται στην περιοχή του φυσικού κατ/τος και προσέλθει ο ίδιος για την παραλαβή.
The order of the consumer automatically implies a payment obligation.
If the contract is to be concluded remotely via phone, our Company is obliged to confirm the offer to the consumer, who is bound only when he has signed the offer or has sent his written consent. The confirmations of these need to be communicated on a durable medium.
SHIPPING AND DELIVERY OF PRODUCTS
Η Εταιρεία μας συνεργάζεται με εταιρεία COURIER για την αποστολή των προϊόντων της. Τα προϊόντα μας αποστέλλονται εντός της Ελλάδας και σε κάποιες χώρες του εξωτερικού, με τις ανάλογες βάσει διεύθυνσης χρεώσεις αποστολής, εντός 4 – 8 εργασίμων ημερών το αργότερο από την ημερομηνία της υποβολής της παραγγελίας.
In the event that there is a lack of, or for any delay in the shipment of the products, our Company shall inform the consumer.
RIGHTS OF A CONSUMER
I. Refunds – exchanges – refunds:
The consumer shall have a period of fourteen (14) calendar days to withdraw from a distance contract of sale(if you change your mind), without indicating the reasons and without any charge in addition to the direct costs for returning the products. This period expires 14 calendar days from the day on which the consumer acquires the physical possession of the goods.
Πριν από τη λήξη της προθεσμίας υπαναχώρησης, ο καταναλωτής ενημερώνει την Εταιρεία μας για την απόφασή του να υπαναχωρήσει από τη σύμβαση, οτι θέλει να κάνει επιστροφή. Προς το σκοπό αυτό, ο καταναλωτής δύναται
- να κάνει άλλη σαφή δήλωση που παρουσιάζει την απόφασή του να υπαναχωρήσει από τη σύμβαση πώλησης, γραπτώς με email, επισυνάπτοντας την απόδειξη αγοράς. Στις περιπτώσεις αυτές, η Εταιρεία μας κοινοποιεί άμεσα στον καταναλωτή επιβεβαίωση παραλαβής αυτής της υπαναχώρησης πάνω σε σταθερό μέσο.
In the case of ελλαττωματικού product (which should be send to us audiovisual material), the consumer must inform us within 14 days of receipt of the order to be returned to us at no charge, and proceed to the selection of other products of a similar value for replacement of any ελλαττωματικού.
Επιστροφή χρημάτων δεν είναι δυνατόν να γίνει από τη στιγμή που έχει κοπεί παραστατικό πώλησης, στις αγορές από απόσταση στην αρχική συναλλαγή, αλλά είναι δυνατή η επιλογή άλλων προϊόντων αντίστοιχης αξίας. Εάν ο καταναλωτής είχε ρητώς επιλέξει άλλο τρόπο παράδοσης από τον φθηνότερο τυποποιημένο τρόπο παράδοσης που προσφέρει η Εταιρεία μας, δεν απαιτείται να επιστρέψει πρόσθετες δαπάνες παράδοσης.
It should be noted that in all the above cases, and in each case, the consumer retains the integrity of the general right of the right of withdrawal from the contract of sale and return of the product due to legal or actual defects, or lack of stipulated qualities he finds, after receiving and using it, in accordance with the general provisions of articles 540 et seq of the Civil Code, article 5 of law. 2251/1994, and the other provisions of consumer protection and, in general, of the buyer.
RETURN OF PRODUCTS
In the event of a withdrawal, the consumer is obliged to return the goods or to transfer it to our Company or to a person authorised to receive them, without undue delay and in any event within 14 calendar days from the day on which he informed the Company of his decision to withdraw from the contract, in accordance with the above condition. The deadline is met if the consumer sends back the goods before the expiry of the period of 14 calendar days. The consumer shall only be charged the direct cost of returning the goods unless the return is due to an error of our Company, so in this case assumes that the cost of the return.
In order to avoid inconvenience to the consumer, should at the time of delivery of the order, to check the condition of the goods and packaging intact, in order to detect any obvious defects. In case you found a defect in quality control returned product, our Company undertakes to contact consumers in order to resolve the issue.
The consumer is responsible for any reduction in the value of the products only as a result of handling of the goods other than what is necessary to establish the nature, characteristics and functioning of the goods. The consumer is obliged to send the product in well condition and without altering the packaging of the product.
Don't apply the right of withdrawal provided for in the above products are manufactured according to the consumer's specifications or clearly personalized items, upon the special order of the consumer (custom made products), as well as goods which can deteriorate easily.
The return of the products to the above postal address of the Company.
PASSING OF RISK
The risk of loss or damage to the goods shall pass to the consumer when he or a third party indicated by the consumer and other than the carrier has acquired the physical possession of the goods. However, the risk shall pass to the consumer upon delivery to the carrier if the carrier was commissioned by the consumer to carry the goods and that choice was not offered by the trader, without prejudice to the rights of the consumer against the carrier.
- ANY NULLITY OF TERMS:
9. GOVERNING LAW, VENUE AND MISCELLANEOUS TERMS:
Any provision of the above conditions that becomes opposing to the law, it ceases to apply by right and is removed from the present, without in any way affecting the validity of the remaining terms and conditions.
INTELLECTUAL PROPERTY RIGHTS
This website, as well as all relevant intellectual and industrial property rights, including, but not limited to, the names and attributes, brands, images, graphics, photos, designs, texts etc. are the intellectual property of our Company and are protected by the relevant provisions of Greek law, european law and international conventions on intellectual property.
Απαγορεύεται οποιαδήποτε αντιγραφή, αναλογική/ ψηφιακή εγγραφή και μηχανική αναπαραγωγή, διανομή, μεταφορά, μεταποίηση, μεταπώληση, δημιουργία παραγωγής εργασίας ή παραπλάνηση του κοινού σχετικά με τον πραγματικό πάροχο του περιεχομένου του διαδικτυακού τόπου.
Η αναπαραγωγή, επανέκδοση, φόρτωση, ανακοίνωση, διάδοση ή μετάδοση ή οποιαδήποτε άλλη χρήση του περιεχομένου με οποιοδήποτε τρόπο ή μέσο για εμπορικούς ή άλλους σκοπούς επιτρέπεται μόνο κατόπιν προηγούμενης έγγραφης συναίνεσης της Εταιρείας μας. Τα ονόματα, εικόνες, λογότυπα και διακριτικά γνωρίσματα που αντιπροσωπεύουν το ηλεκτρονικό κατάστημα της Εταιρείας μας ή τρίτα μέρη και τα προϊόντα ή τις υπηρεσίες τους, είναι αποκλειστικά σήματα της Εταιρείας μας ή τρίτων μερών, προστατευόμενα από τους σχετικούς νόμους περί εμπορικών σημάτων και κοινοτικούς και διεθνείς νόμους.
Η εμφάνισή τους στον διαδικτυακό τόπο δεν θα πρέπει κατά κανένα τρόπο να εκληφθεί ως μεταβίβαση ή εκχώρηση άδειας ή δικαιώματος χρήσης τους.
In order to perform any transaction through the e-shop of our Company, and to make orders for the Company's products, you will need to be disclosed to consumers, some just personal data, such as the full name of the consumer, the mailing address to which you sent the products, the number of the landline phone (or any phone number declared) and the e-mail address. In the case that the consumer chooses the payments to be made by credit card, all card details ( number, expiry date on the card as well as the three-digit security code) are entered in a secure and certified environment of the bank and any of these items is not stored in the e-shop of our Company.
Our company does not collect any personal data without the consent of the customer/ members, in accordance with the framework of the General Data Protection Regulation (GDPR), which launched on 25 May 2018.
The data from the consumer processes our Company in compliance with article 7Α par. 1 (b) N. Law 2472/1997, in order to implement the order given by the client and not in any way be disclosed, transferred, or sold to third parties, unless you initiate the procedure laid down in the legislation for the removal of secrecy (N. 2225/1994) or any obligations arising from the national implementation of Directive 24/2006.
Social login : For the case that you choose to become a member in our online store with a Facebook account, you are giving us your consent to collect public information about you, such as your name, email address, link to your social media profile, unique identifier, link to social profile avatar. These data are used for the creation of a user profile in our online store. You can change this at any time, simply by sending us an email.
Η εταιρεία μας, για να μπορεί να παρέχει την καλύτερη δυνατή ποιότητα υπηρεσιών στον καταναλωτή χρησιμοποιεί την υπηρεσία Skroutz Analytics. Μέσω της υπηρεσίας αυτής κοινοποιούνται ανώνυμα στατιστικά χρήσης στο Skroutz.gr, ενώ τα δεδομένα που λαμβάνονται μέσω αυτής της υπηρεσίας καλύπτονται από την πολιτική απορρήτου του Skroutz.gr, την οποία μπορείτε να βρείτε στο https://www.skroutz.gr/privacy.
- SECURITY – COOKIES – LINKS:
For safe navigation in our online store, as well as to the security of the transactions of our customers to this, our Company shall take any appropriate measure, adopting a modern security standards of high quality in accordance with the trends in the market, such as, for example, high levels of encryption SSL technology (Secure Socket Layer) of the Thawte put into operation during input of sensitive personal data that offer a coded communication, 256-bit.
Further, in our online store you are likely to find links that lead to other websites, which are operated by third parties, or which belong to third parties (natural or legal persons) unrelated to our Company. In this case, it is clarified that no responsibility our Company as to the content of such linked websites and your use of these by users/ customers of us as these are out of control of our Company. The hint of such links does not imply a statement of our Company as to the reliability, safety and content, services and products provided through them and the use thereof shall be the sole responsibility of the user/customer of ours. Therefore, for any problem that may arise during the browsing of the user/ customer to these linked websites of our e-shop or in connection with transactions with them, no responsibility our Company.
Our online store provides the ability for users/ customers to choose whether they wish to be informed about the new products of our Company as well as for any other promotions, offers and services by sending advertising – informational messages to the email or postal address, or on the phone you have called. Our online store is in no way going to use this service improperly. Please note that there is always the possibility of interruption of this service by sending a relevant request to the email address [email protected]